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DEVELOPMENT OF SOCIAL SKILLS IN DE: THE ROLE OF TUTOR’S FEEDBACK

ABSTRACT

The effectiveness of on-site Social Skills Training (SST) is well established in the literature, but there are few studies that assess the results of Distance Education (DE) courses aimed at promoting these skills. In these courses, the tutor plays a vital role by providing guidelines to student performance. Therefore, this study was an assessment on how tutor feedback affects the student’s grades in SST in DE conditions. The feedbacks were classified according to presence, amplitude, effect, function and organization. The data seems to indicate that neither the presence nor the type of feedback affects students’ performance. However, the data also signaled that some feedbacks were deleted and / or changed after the activity was repeated. New studies, with larger samples and further analysis of the records of the feedbacks provided by the tutors for each task, will be able to evaluate with greater precision how feedback interferes in the development of the participants’ social skills.

Keywords:
Feedback; social skills training; distance education

Associação Brasileira de Psicologia Escolar e Educacional (ABRAPEE) Associação Brasileira de Psicologia Escolar e Educacional (ABRAPEE), Rua Mirassol, 46 - Vila Mariana , CEP 04044-010 São Paulo - SP - Brasil , Fone/Fax (11) 96900-6678 - São Paulo - SP - Brazil
E-mail: revista@abrapee.psc.br